Haematology Application Specialist

Haematology Application Specialist
Salary: £51,000 + 32% of salary + Company Car
Permanent Position
Location: Field Based, UK and Ireland
Hours: 37.5 hours per week, between 08:30-17:30 Monday to Friday
  
Our client is a leading provider of diagnostic solutions, committed to improving healthcare outcomes. We are recruiting a dedicated and skilled Haematology Application Specialist to join our clients’ dynamic team. This role offers an exciting opportunity to work in a field-based capacity, providing essential support and expertise to customers across the UK and Ireland.

Key Responsibilities:

• Provide onsite customer support, including training, installation, and troubleshooting of haematology equipment.
• Conduct joint visits with Haematology Technical Manager or Field Service Engineer to assist with technical investigations.
• Verify newly installed equipment and ensure compliance with laboratory standards.
• Deliver customer training courses both onsite and remotely via webinar applications.
• Maintain and update training course material to reflect industry best practices.
• Respond to telephone support queries within defined time scales, ensuring accurate call recording and logging.
• Administer regulatory affairs and conduct full investigations of incidents within strict timeframes.

Qualifications and Experience:

• Bachelor’s degree in Biomedical Science or similar field.
• Greater than 5 years’ experience in a laboratory environment or equivalent.
• Depth of experience in haematology.
• Technical and logical problem-solving capability.
• Reading and understanding of scientific and technical documentation.
• Full driving license.
• Experience in a commercial environment and knowledge of laboratory LIMS systems preferred.
• Working knowledge of Microsoft Office; experience with Flow Cytometry, ISO15189:2022, and Digital Morphology platforms is advantageous.

Excellent Company Benefits
Competitive Salary, Holiday Entitlement 28 days plus (8 days bank holiday), Bonus, Pension, Health Care Insurance (BUPA), Cash Plan (Simplyhealth), Income Protection Insurance, Educational Grant Scheme, Employee Assistance Program, Life Insurance 6 times the annual salary, Perkbox, Gym membership and Company Car.

How to Apply:
If you meet the essential requirements and are ready to contribute to the advancement of healthcare diagnostics, please submit your CV to bianca@frossellrecruitment.co.uk
We look forward to hearing from you!